Privacy Policy

Effective Date: May 20, 2026

Welcome to Seniors Helping Seniors Sun City . Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website suncityshs.com (the “Site”) or interact with our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.

By using our Site, you agree to the terms of this Privacy Policy.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Seniors Helping Seniors Sun City. This includes SMS messages for appointment confirmations, schedule updates, service-related notifications. Message frequency varies. Message and data rates may apply. See our Privacy Policy. 

Message Frequency

Our SMS message frequency may vary based on the type of communication during your move process, text messages daily across all users.

– Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

– Opt-In Method:

You may opt-in to receive SMS messages from Seniors Helping Seniors Sun City in the following ways

By submitting an online form:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

– Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at email: info@suncityshs.com or phone number 480-480-5815

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

– Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy

Message frequency may vary

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you contact us through our website or fill out a form, we may collect:

• Name
• Phone number
• Email address
• Any other information you choose to provide

b. Information Collected Automatically

When you visit our Site, certain information is automatically collected through cookies and analytics tools, such as:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring/exit pages
• Device type and operating system

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our Site may not function properly without them.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and provide service recommendations
• Schedule and coordinate care
• Improve our website, services, and customer experience
• Send updates, promotions, or service-related communications (you may opt out anytime)
• Ensure website security and prevent fraud

3. How We Share Your Information

We value your trust and handle your information with care. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Where sharing is necessary, we do so only in the following circumstances:

• Care Coordination and Service Delivery. We may share information with caregivers, care coordinators, and other members of your care team to the extent necessary to provide the services outlined in your service plan. All individuals with access to your information are bound by confidentiality obligations.
• Authorized Family Members and Representatives. With your consent, we may share information about your care with family members, legal representatives, or others you designate, including through our client care portal.
• Service Providers. We work with trusted third-party vendors who support our operations — such as scheduling, billing, and technology platforms. These providers are permitted to use your information only to perform services on our behalf and are required to protect it appropriately.
• Legal and Regulatory Requirements. We may disclose information when required by law, in response to a valid legal process, or to protect the rights, property, or safety of our clients, caregivers, or the public. This includes mandatory reporting obligations under Arizona state law related to elder abuse, neglect, or exploitation.
• Business Transfers. In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify affected individuals as required by applicable law.
• Health Information and HIPAA. To the extent that we collect or maintain protected health information (PHI) in connection with the services we provide, we handle that information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Arizona privacy laws. We use and disclose PHI only as permitted or required by law, and only to the minimum extent necessary for the purpose of the disclosure. You have the right to request access to, amendment of, and an accounting of disclosures of your health information. To exercise these rights or to ask questions about our privacy practices, please contact us.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable and appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system or transmission is completely secure, so we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information
• Request corrections or deletion of your information
• Opt out of marketing communications

To exercise these rights, please contact us at info@suncityshs.com.

6. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a minor, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted means you accept those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Seniors Helping Seniors Sun City
Website: https://suncityshs.com/
Email: info@suncityshs.com
Phone: 480-480-5815