Seniors Helping Seniors®, an at-home senior care brand that sets itself apart by employing a mature workforce of caregivers and creating meaningful relationships between its senior clients and caregivers, is continuing to provide safety and reassurance to the senior community amid the COVID-19 pandemic by recently introducing Telecare service offerings.

The telecare services will allow seniors to be cared for and monitored at a distance by their families, friends and caregivers through a personal, yet non-contact approach.

“We’re dedicated to continuing to provide new ways for families to monitor their loved ones— from a distance — and if necessary, to mitigate the number of personal interactions they have on a regular basis,” said Namrata Yocom-Jan, executive vice president of Seniors Helping Seniors. “This is exactly what telecare provides — a remote option for clients who are looking for companionship or assistance with immediate needs. Increased isolation has many seniors feeling alone and telecare can assist with bringing them together with another person to talk to, which is something that aids their mental well-being.”

The announcement comes at a time that clients are increasingly seeking remote care as the COVID-19 pandemic has proven to be the biggest threat to the senior community. Seniors Helping Seniors® locations will now be able to use these services to provide aspects that include check-in calls, companionship, medication and meal reminders and to broadly check in on their clients’ health.

“TeleCare services provide so much more than just a 30 second, ‘is everything ok’ call,” said Yocom-Jan. “It is designed to provide our clients with companionship, conversation, reminders and human interaction on days that our in-person caregivers are not there in person. This also provides peace-of-mind for family members who may not be able to check in as consistently on their loved ones.”

The brand prides itself on fostering meaningful relationships while providing the utmost care for their clients, and telecare communication offerings will be able to further sustain that quality care in a way that is safe for both clients and caregivers.

“If someone can’t physically be there, our caregivers can make a phone call,” said Daniel Jan, vice president of operations for the brand. “If they forgot they had an appointment, we can send someone to drive them. If they need groceries before a snowstorm, we can send someone out to get those, too. The service provides as much or as little they need.”

Telecare offerings will continue to be useful to seniors and caregivers beyond the pandemic — particularly new clients who are not quite ready for face-to-face caregiver visits. Seniors Helping Seniors® hopes to open the door to new opportunities for its clients through these new offerings as the world becomes increasingly more digital. This initiative follows the brand’s new partnership with virtual healthcare solutions provider Electronic Caregiver™, which will further allow seniors and their families to monitor their loved ones safely and electronically, at a distance.

“Our franchise owners are all very excited about the new offering,” said Yocom-Jan. “Not only will telecare help them with prospecting and introducing new clients to our services, but it can enrich the lives of current clients during the pandemic and beyond. Our mission is to connect seniors and help them build personal connections as they live more remote lives and we’re proud to introduce this offering to our system.”

Seniors Helping Seniors® was founded by husband-and-wife duo Kiran and Philip Yocom. Kiran, who grew up in India, later worked to advance humanitarian efforts alongside Mother Teresa. After moving to the U.S. in 1995 and marrying her husband Philip, the Yocoms felt called to provide loving care to seniors and to cultivate an exchange of gifts at every generational level. Together, the Yocoms founded Seniors Helping Seniors® in 1998, opening the brand up to franchising in 2006. With a mission to be the most respected and rewarding homecare provider in the U.S., Seniors Helping Seniors® stands apart from competitors as the only company that prioritizes hiring active seniors to provide care services to their less-active counterparts. Seniors Helping Seniors® aligns caregivers and care recipients based on the abilities and needs of both by offering a wide range of care services. Seniors Helping Seniors® has grown to nearly 200 locations in 30-plus states and seven international locations, with 125 franchise partners. For more information on Seniors Helping Seniors®, visit To learn more about franchising opportunities with Seniors Helping Seniors®, please visit